Security

Control Your Data, Secure Your Assets

Security and Privacy-Centric

Ledn believes that you should control your assets and data. We implement a variety of safety features to safely store your most important assets. Our team brings together a wealth of experience from some of the top banks and financial companies in Canada and the world. We follow best practices and standards demanded from financial institutions.

Encryption

Our approach to security is holistic and addresses all layers, starting with the physical, through our networks, applications, all the way to your browser. Our site uses HTTPS, passwords and sensitive information is encrypted using AES-256, and all our processes are regulated by strict internal security policies. Additionally, login and specific actions on the platform require 2FA for peace of mind.

Privacy

We are not in the business of monetizing customer data and we will only request data that is needed to meet compliance requirements. Your data is not shared with any third parties which greatly reduces the chance of data breaches. In addition, Ledn does not sell your data to any third party. Customer data is never downloaded/stored on local servers. The data is stored on private networks and is blocked from any public IPs.

How Ledn Protects You

  • Encryption

    All data stored or transferred within the Ledn ecosystem is encrypted where possible. Our encryption methods extend from application security to communication and facilitating transactions.

  • Control over information

    At Ledn we believe your data should be private and safely stored. We only use customer data to facilitate transactions and verify identity. The data is never stored on personal devices or downloaded on local servers. You may request to delete or update your account details by contacting us at support@ledn.io.

  • Two Factor Authentication

    Two Factor Authentication adds another layer of security and we encourage all customers to activate token based authentication on their Ledn account. Token authentication is currently required for the B2X product but will become a requirement for using the majority of Ledn products. In addition, we require video verification calls for deposit withdrawals above one (1) bitcoin for added security.

  • What Data Do We Need

    To sign up for a Ledn account, we ask for first name, last name, email and phone number. Date of birth, home address and images of the following: Government-Issued Photo ID, Selfie holding Government-Issued Photo ID and Proof of Address Document, are required for KYC purposes. Those images must match the data entered by the customer.

  • How We Use Your Data

    We only collect data required for us to adhere to strict compliance requirements and to be able to verify the customer. Personal data collected helps Ledn confirm the customer's identity and verify that there are no government sanctions levied against them. We also collect personal banking information to ensure we are able to transfer funds to the customer. Emails and phone numbers are only used for customer 2FA Authentication and communication with Ledn support. As such, Ledn DOES NOT use your data for targeted ads.

  • Payment Information

    Payment information is gathered to get the customer's instructions for the disbursement of funds. The data is stored to make it easier for returning customers to re-apply for secondary loans without re-entering stored data.

  • Third Party Data Sharing

    All data collected and outlined above (personal, banking, KYC) are not shared with any third party or affiliate.

  • Manage Your Data

    You have the option to make updates to the personal data that you've provided. Updates to your account are currently facilitated by our support team but we aim to make this available online. Changes to personal data will require the user to activate 2FA Authenticator on their account security settings.

  • Changes to This Privacy Policy

    We reserve the right to update our Privacy Policy from time to time. The most current version of the policy will be posted on our website. Any significant changes, as deemed at Ledn's sole discretion, will be communicated directly via email associated with your account.